BUYER / TENANT / CONTRACTOR MANDATE TERMS

Last updated: 3 August 2026

1. Scope and incorporation

These Buyer / Tenant / Contractor Mandate Terms (the “Terms”) govern the brokerage mandate entered into between:

HELLENIKA EDAFI E.E., trading under the name “Hellenic Grounds”, with registered office at 58 Eleftheriou Venizelou Avenue, Glyfada 166 75, Greece, Tax Registration Number 802891742 and General Commercial Registry Number 184739603000 (the “Broker”);

and

the individual or legal entity identified and signing the corresponding Buyer / Tenant / Contractor Mandate (the “Principal”).

These Terms form an integral and binding part of the signed mandate. The signed mandate and these Terms shall be read and interpreted as a single agreement.

In the event of any inconsistency, the specific terms completed or expressly agreed in writing in the signed mandate shall prevail over these Terms.

2. Definitions

For the purposes of the mandate and these Terms:

• “Principal” means the buyer, tenant, contractor, developer, investor, company or other person instructing the Broker, either in their own name or on behalf of another person or entity.
• “Property” means any land, building, apartment, commercial property, development, project or other real estate asset presented, identified or introduced to the Principal by the Broker.
• “Referral” or “Introduction” means the communication or presentation of a Property or real estate opportunity to the Principal by the Broker, including through a physical viewing, meeting, email, messaging application, electronic platform, property presentation, brochure, link, photograph, video, floor plan, address, reference number or any other demonstrable means.
• “Transaction” means a purchase, lease, exchange, land-for-development arrangement, consideration in kind, financial leasing, assignment, transfer of rights, acquisition through a company, joint venture or any other lawful form of acquisition, use or development of a Property.
• “Connected Person” means a co-buyer, co-tenant, business partner, shareholder, director, employee, representative, relative, affiliated company, special-purpose vehicle, nominee or other person or entity acting for, with, on behalf of or for the benefit of the Principal.

3. Appointment of the Broker

The Principal appoints the Broker to search for, identify, present and introduce Properties and real estate opportunities that may be relevant to the Principal’s stated requirements.

The Broker may, as appropriate:

• search for and identify suitable Properties;
• contact owners, developers, landlords, other brokers and authorised representatives;
• obtain and communicate available property information;
• arrange and attend viewings or meetings;
• present offers and expressions of interest;
• facilitate communications and negotiations between the parties;
• coordinate with legal, technical, financial or other professional advisers; and
• assist the parties in progressing a potential Transaction.

Unless separately authorised in writing, the Broker may not legally bind the Principal, accept an offer on the Principal’s behalf, sign a preliminary or final agreement, provide warranties, or pay, receive or hold any purchase price, rent, deposit, reservation fee or other amount.

The Broker does not guarantee that a suitable Property will be found or that negotiations will result in a completed Transaction.

4. Principal’s capacity and authority

The Principal declares that all identification, contact, tax and corporate information provided to the Broker is accurate, complete and up to date.

Where the Principal acts for or on behalf of a company, third party, investment vehicle or other person, the Principal declares that they have the necessary authority to do so and shall provide supporting documentation upon request.

The Principal must immediately notify the Broker of:

• any change to their identity, contact details or representation authority;
• the involvement of any Connected Person in a proposed Transaction;
• any material change to their requirements, available budget, intended use or preferred transaction structure; and
• any fact that may affect the Broker’s performance of the mandate.

The Broker may request identification, corporate, authorisation, source-of-funds or other documents required for the Transaction or for compliance with applicable law.

5. Property referrals and introductions

Each Property recorded in the signed mandate constitutes a separate Referral by the Broker.

The Principal confirms that each such Property was introduced to them for the first time by the Broker, unless the Principal immediately informs the Broker otherwise and provides reasonable evidence showing the source and date of an earlier introduction.

Any subsequent Property communicated or presented to the Principal by email, electronic message, property link, presentation, viewing, meeting or any other demonstrable means shall also be deemed part of the same mandate.

The absence of a Property from the original signed table does not prevent it from being covered by the mandate, provided that the Broker can demonstrate that the Property was subsequently introduced to the Principal.

A reference to a Property includes the Property itself and any substantially identical opportunity relating to the same asset, development, ownership, project or transaction, even if its reference number, description, price, structure or commercial terms are subsequently changed.

6. Previous knowledge of a Property

If the Principal already knew of a Property before the Broker’s Referral, the Principal must notify the Broker without undue delay and provide reasonable supporting evidence of:

• the identity of the earlier source;
• the date of the earlier introduction; and
• the nature of any previous communication or negotiations.

The mere fact that a Property was publicly advertised, visible online or generally known does not automatically establish that it had previously been specifically introduced to the Principal.

Any previous knowledge or introduction shall be assessed on the basis of the evidence available and the causal contribution of the Broker to the eventual Transaction.

7. Direct communications and negotiations

Following a Referral, the Principal must keep the Broker reasonably informed of material communications, viewings, offers or negotiations relating to the relevant Property.

The Principal must notify the Broker before submitting or accepting an offer or entering into any reservation agreement, preliminary agreement, lease, notarial deed, development agreement or other binding arrangement concerning a referred Property.

If the Principal, or a Connected Person, communicates or negotiates directly with the owner, landlord, developer, representative or another intermediary, this shall not in itself terminate the mandate or exclude the Broker’s entitlement to the agreed brokerage fee, provided that the completed Transaction remains causally connected to the Broker’s mediation or Referral.

The Principal shall ensure, where applicable, that the Broker’s mediation and details are accurately recorded in the relevant preliminary agreement, lease agreement, notarial deed or other transaction document.

8. Brokerage fee

The brokerage fee is the amount or percentage recorded in the signed mandate, plus the Value Added Tax applicable at the time the invoice is issued.

Unless otherwise agreed in writing:

• for a purchase, exchange, land-for-development arrangement, other acquisition or development transaction, the fee shall be calculated on the final value of the Transaction;
• for a lease or financial leasing transaction, the fee shall be calculated according to the number of monthly rents or the fixed amount recorded in the mandate; and
• where the agreed consideration is wholly or partly non-monetary, the fee shall be calculated on the value attributed to the Transaction or consideration in the final contractual documents or otherwise agreed in writing between the Broker and the Principal.

The brokerage fee becomes due when the principal Transaction is concluded as a result of the Broker’s mediation or Referral and is payable upon the conclusion of that Transaction, unless a different payment time has been expressly agreed in writing.

For the purposes of these Terms, a Transaction is considered concluded when the parties enter into the binding legal agreement implementing the relevant purchase, lease, exchange, land-for-development arrangement, financial leasing or other acquisition, use or development of the Property.

A change in the final price, rent, consideration, ownership structure, type of agreement or other commercial terms does not remove the Broker’s entitlement to the agreed fee, provided that the completed Transaction remains causally connected to the Broker’s activities.

The Principal shall be responsible for the brokerage fee agreed with the Broker, regardless of any separate fee that may be payable to the Broker by another party to the Transaction.

9. Transactions involving Connected Persons

The agreed brokerage fee shall also be payable where a referred Property is acquired, leased, exchanged, developed, used or otherwise transacted:

• jointly with a Connected Person;
• solely in the name of a Connected Person;
• through a company, partnership, special-purpose vehicle or other entity;
• through a nominee or representative; or
• through another person or entity acting for, on behalf of or for the benefit of the Principal,

provided that the Transaction is causally connected to the Broker’s mediation or Referral.

The purpose of this provision is to reflect the actual beneficiary and substance of the Transaction and not merely the name appearing in the final agreement.

10. Information concerning Properties

Property information may be supplied to the Broker by owners, landlords, developers, public records, other brokers or third parties.

Although the Broker makes reasonable efforts to communicate information accurately, the Broker does not independently certify or warrant:

• ownership or title;
• the absence of mortgages, liens, seizures, claims or other encumbrances;
• the legality of construction, alterations or permitted use;
• building or planning compliance;
• cadastral information or boundaries;
• surface areas or measurements;
• structural condition or technical suitability;
• energy performance;
• income, yield, operating costs or investment performance;
• tax treatment;
• the availability of licences or permits;
• the possibility of obtaining financing or residency rights; or
• the accuracy or completeness of information provided by third parties.

Descriptions, photographs, videos, floor plans, maps, prices, measurements and other property particulars are provided for general information and may be subject to error, omission, amendment, withdrawal or prior agreement.

The availability of a Property and its commercial terms may change at any time without prior notice.

11. Independent legal, technical and financial review

The Broker does not act as the Principal’s lawyer, civil engineer, architect, surveyor, accountant, tax adviser, financial adviser or investment adviser.

Before making an offer, paying any amount or entering into a binding agreement, the Principal is responsible for appointing independent qualified professionals to carry out all necessary checks, including, where relevant:

• legal title and ownership review;
• mortgage, lien and encumbrance searches;
• cadastral and planning review;
• building legality and permitted-use checks;
• technical and structural inspection;
• verification of areas and boundaries;
• tax and financial review;
• assessment of operating expenses and common charges;
• review of licences, permits and development potential; and
• review of the Transaction’s legal and financial documents.

Any opinion, estimate or general information provided by the Broker does not replace independent professional advice.

The final decision to proceed with a Transaction remains exclusively with the Principal.

12. Offers, deposits and contractual commitments

Any offer communicated through the Broker is subject to acceptance by the relevant owner, landlord, developer or authorised representative.

Unless expressly stated otherwise in a separate written agreement, an indication of interest or offer communicated through the Broker does not itself constitute a binding contract.

The Principal must not pay a deposit, reservation fee, advance payment or other amount without first confirming:

• the identity and authority of the recipient;
• the terms under which the payment is made;
• whether the amount is refundable;
• the legal and tax treatment of the payment; and
• the advice of the Principal’s independent legal adviser.

The Broker shall not receive or hold funds on behalf of either party without specific written authority and an appropriate documented arrangement.

13. Cooperation with other brokers and third parties

The Broker may cooperate with other duly authorised real estate brokers, property professionals, developers, owners’ representatives and service providers in Greece or abroad where this is reasonably necessary to identify or progress a Transaction.

Such cooperation does not increase the brokerage fee payable by the Principal unless an additional amount has been expressly agreed in writing in advance.

The Broker is not responsible for the independent acts or omissions of third-party professionals appointed directly by the Principal.

14. Acting for both parties

The Principal acknowledges that the Broker may also act for the owner, landlord, developer or other counterparty in the same Transaction and may receive a separate brokerage fee from that party.

In such cases, the Broker shall act with transparency, confidentiality and good faith and shall not disclose one party’s confidential information to the other without authorisation or a lawful basis.

Acting for both parties does not authorise the Broker to favour one party improperly, make decisions on behalf of either party or provide independent legal advice to either party.

15. Confidentiality

The parties shall treat as confidential any non-public commercial, financial, personal or technical information received in connection with the mandate or a proposed Transaction.

The Broker may disclose relevant information where reasonably necessary:

• to owners, landlords, developers or their representatives;
• to cooperating brokers and professional advisers;
• to legal, technical, financial or administrative service providers;
• to public authorities or regulated professionals;
• for the preparation, negotiation or completion of a Transaction; or
• where disclosure is required by law.

Confidentiality does not apply to information that is already public, lawfully received from another source or required to be disclosed under applicable law.

16. Personal data

The Broker processes the Principal’s personal data for purposes including:

• identifying and communicating with the Principal;
• managing the mandate and recording Property Referrals;
• identifying and presenting suitable Properties;
• arranging viewings and facilitating negotiations;
• preparing and completing a potential Transaction;
• coordinating with counterparties, cooperating brokers and professional advisers;
• complying with tax, accounting, anti-money laundering and other legal obligations;
• preventing fraud and protecting the Broker’s legitimate business interests; and
• establishing, exercising or defending legal claims.

Depending on the circumstances, the processing may be based on the performance of the mandate, steps taken at the Principal’s request before entering into a Transaction, compliance with legal obligations or the legitimate interests of the Broker or third parties.

Relevant personal data may be shared with owners, landlords, developers, cooperating brokers, lawyers, notaries, engineers, accountants, financial institutions, service providers and public authorities where necessary and lawful.

Personal data shall be retained only for as long as required for the above purposes, the fulfilment of legal obligations and the establishment, exercise or defence of legal claims.

Further information regarding the processing of personal data and the Principal’s rights is available in the Hellenic Grounds Privacy Policy:

https://hellenicgrounds.gr/privacy-policy

Acceptance of these Terms does not constitute consent to receive unrelated promotional communications where separate consent is required by law.

17. Electronic communications and evidence

The Principal authorises the Broker to communicate by email, telephone, SMS, messaging applications and other contact methods supplied by the Principal.

Communications, Property presentations, viewing confirmations, electronic messages and other records capable of identifying the sender, recipient, Property and date may be used as evidence of a Referral, instruction, communication or negotiation.

The Principal is responsible for keeping their contact information accurate and for notifying the Broker if an email address, telephone number or authorised representative changes.

Any notice concerning termination of the mandate, a dispute over a Referral or a change in representation should be made in writing.

18. Duration and termination

The mandate takes effect on the date it is signed by the Principal.

Unless a specific duration is recorded in the signed mandate or separately agreed in writing, either party may terminate the mandate by written notice.

Termination does not affect:

• brokerage fees that became due before termination;
• rights and obligations arising from Referrals made before termination;
• Transactions concluded after termination that remain causally connected to the Broker’s mediation or Referral; or
• provisions which, by their nature, are intended to continue, including confidentiality, personal data, applicable law and dispute resolution.

Termination of the mandate does not create a brokerage fee where the legal conditions for such a fee have not otherwise been satisfied.

19. No exclusivity unless expressly agreed

The mandate is non-exclusive unless exclusivity is expressly agreed in a separate written term signed by the Principal and the Broker.

A non-exclusive mandate does not prevent the Principal from searching independently or using other brokers.

However, where a Transaction is concluded as a result of Hellenic Grounds’ mediation or Referral, the agreed brokerage fee remains payable in accordance with the signed mandate and these Terms.

20. Anti-money laundering and regulatory compliance

The Broker may be required to verify the identity of the Principal, the identity of any beneficial owner, the source of funds, the purpose of the Transaction and other information required under applicable anti-money laundering, tax or regulatory legislation.

The Principal agrees to provide accurate information and supporting documents reasonably requested for these purposes.

The Broker may suspend or decline to provide services or progress a Transaction where:

• required information or documentation is not provided;
• the Broker is unable to complete legally required checks;
• there are reasonable concerns regarding the legality of the Transaction or the source of funds; or
• continuing to act could breach a legal or professional obligation.

The Broker shall not be liable for delays resulting from legally required compliance checks.

21. Consumer rights

Where the Principal qualifies as a consumer, nothing in the signed mandate or these Terms limits any mandatory rights available under Greek or European consumer protection law.

If the mandate is entered into at a distance or away from the Broker’s business premises, any applicable right of withdrawal and any request for the immediate commencement of services shall be governed by the mandatory consumer protection provisions in force.

Any term which conflicts with a mandatory consumer protection provision shall apply only to the extent permitted by law.

22. Limitation of responsibility

The Broker shall perform its services with reasonable professional care and in good faith.

To the extent permitted by law, the Broker shall not be responsible for:

• inaccurate, incomplete or outdated information supplied by owners, developers or third parties;
• changes in the availability, price or terms of a Property;
• the acts or omissions of independent professionals or counterparties;
• the Principal’s failure to obtain independent professional advice;
• a refusal of financing, licence, permit or administrative approval;
• the investment, commercial or financial performance of a Property; or
• indirect or consequential loss arising from a Transaction not caused by the Broker’s unlawful intent or gross negligence.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

23. Amendments and separate agreements

Any change to the brokerage fee, the identity of the Principal, the scope of the mandate or another material contractual term must be agreed in writing.

If a different brokerage fee is agreed for a particular Property or Transaction, the parties should sign a new mandate or a written amendment clearly identifying that Property or Transaction.

Oral statements do not amend the signed mandate or these Terms unless subsequently confirmed in writing by both parties.

24. Severability and non-waiver

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue in effect.

The invalid provision shall, where possible, be interpreted or replaced in a manner that most closely reflects its lawful commercial purpose.

A delay or failure by either party to exercise a right does not constitute a waiver of that right.

25. Governing law and jurisdiction

The mandate and these Terms are governed by Greek law.

The parties shall first attempt in good faith to resolve any disagreement through direct communication.

Subject to any mandatory consumer jurisdiction rules, the courts of Athens, Greece, shall have jurisdiction over disputes arising from or connected with the mandate or these Terms.

26. Language

These Terms may be made available in Greek and English.

If the mandate is signed in Greek or if a discrepancy arises between the Greek and English versions, the Greek version shall prevail, unless the parties have expressly agreed otherwise in writing.

27. Acceptance

By signing the corresponding Buyer / Tenant / Contractor Mandate, the Principal confirms that, before signing:

• they were given access to these Terms;
• they had the opportunity to read and understand them;
• they accept them as an integral part of the mandate; and
• they received or were offered a printed or electronic copy of the mandate and these Terms.